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Urgent! Associate, Business Development (Operations) - Klook Career in Hong Kong

Associate, Business Development (Operations)



Job description

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel?

Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

  • We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel.

    Care to be a part of this revolution?

    Join us!

    What You’ll Do :
  • Merchant Management: Assist in taking ownership of merchant management across various verticals at Klook.
  • Product Onboarding & Configuration: Assist in onboarding new products and configuring backend systems to ensure smooth operations and user experience
  • Content Operations: Support in writing, formatting, and managing operational content across platforms (no creative writing required)
  • Tool & System Usage: Operate various internal and external tools to carry out daily operations – we value fast learners!
  • Cross-Functional Collaboration: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeat purchases.
  • What You’ll Need :
  • Fast learner who can pick up new systems and tools quickly
  • Strong sense of ownership, responsibility, and attention to detail
  • Highly adaptable in fast-changing environments, with a can-do attitude
  • Proactive, eager to learn, and comfortable with ambiguity
  • Team player who communicates openly and collaborates effectively
  • Good command of written and spoken English & Chinese
  • Analytical mindset and confidence working with data for insights and actions will be a plus
  • What you’ll get
  • An awesome team of international colleagues
  • A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead
  • An environment that values and supports your growth
  • Ownership of projects with real impact
  • No boredom! Every day is a new exciting challenge

  • Required Skill Profession

    Business Operations Specialists



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