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Urgent! General Manager - Eaton Hong Kong - Langham Hospitality Group Career in Hong Kong

General Manager Eaton Hong Kong



Job description

Job Summary

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Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts , Cordis Hotels and Resorts and Ying'nFlo brands.

It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

Key Responsibilities:

  • Provide inspirational leadership by motivating and empowering all employees to contribute towards the overall success of the brand
    Nurture a holistic work environment that appreciates the benefits of work/life balance, wellness, and company purpose
  • Provide the vision, leadership and strategy to inspire employees to deliver exceptional service and drive financial success
  • Accountable for the people, product, and profit within the hotel, which includes excellence in guest experience, profits through sales and yield for growth across the business
  • Oversee all aspects of operations of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance
  • Innovate to achieve long and short-term strategic objectives
    Monitor and action all guest feedback
  • Ensure that company reporting and systems are adhered to
  • Authorize expenditures and assist in planning budgets for departments
  • Communicate with the Board of Directors to influence the strategy for the hotel, region and company in the short and long term
  • Maximize individual potential through a positive commitment to training & development and succession planning at all levels
  • Lead, develop, motivate and empower employees to deliver operational best practice, identifying opportunities and making recommendations for improving efficiency and quality of service and operating standards
  • Tour and visually inspect the property daily.

    Monitor property condition, cleanliness, cost control, and quality of product and service throughout the hotel
  • Participate in community affairs and be a visible, active member positioning the hotel as a positive contributor in the marketplace
  • Execute successful sales and marketing campaigns, understand dynamic revenue management and drive market share
  • Drive profit to the bottom line through strong financial controls
  • Ensure all new employees are introduced into the company through the training process at the hotel
  • Constantly review and keep hotel a consistently safe environment for guests, employees, contract workers, and other visitors
  • Occasional travel required
  • Requirement .

  • Bachelor degree or equivalent in Hospitality Management or Business Administration
  • Strategic and dynamic thinker with at least 10 years of operation experience in hotel senior position, especially in the capacity of General Manager for more than 5 years of experience
  • Knowledge/working experience in the sustainable hotel market is highly preferred.

  • Well developed leadership skills; effective relationship management skills and strategic thinking with strong problem solving and organizational skills
  • Highly energized personality demonstrated expertise in making connections and plugging people in by providing personal, intimate and local insights for each customer
  • Ability to bring the operation team to achieve a goal and align the Brand by indulging the customer’s genuine hospitality with the hotels
  • Proven track record of create both local and international public awareness of the hotels and stay on top of mission-driven hospitality trends in the local market
  • Excellent communication skill with different people group
    Customer focus and passionate about interacting with guest, colleagues, business partners
  • Demonstrates awareness of business risks and take action to facilitate change in the working environment for continuous improvement

  • Required Skill Profession

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