Urgent! Personal Shopper @NET-A-PORTER - YOOX NET-A-PORTER GROUP Career in Hong Kong
NET-A-PORTER delivers incredible fashion for incredible women.
As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands.
Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands.
Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product.
Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women.
NET-A-PORTER is seeking a talented Personal Shopper to join the team.
The role is primarily sales orientated, and will involve in developing and enhancing your customers’ loyalty and spend by utilising your strong customer service and commercial skills whilst building long-lasting and strong relationships with our EIP customers.
Most importantly, you will provide exceptional service levels to ensure that our customers enjoy the best shopping experience, the latest trends and best designs – where ever they are!
Some of the essentials for you to know are:
Location: Hong Kong Office
Department Size: 5
Reporting into: Assistant Personal Shopping Manager
Besides a competitive salary, we can offer you:
Our famous staff discount along with exclusive staff sales
MPF plus voluntary contribution from the company
Multi-purpose insurance
Rental Reimbursement Program
Flexible working
A chance to be part of a fun and caring team that support each other
Here is a breakdown of what you’ll be doing:
Proactively target and build personal relationships with high value customers in the APAC region
Profile customers individually based on their shopping patterns
Provide personal styling recommendations by demonstrating detailed product knowledge and understanding of customers’ fashion and lifestyle preferences
Ensure that sales leads are identified and prioritised by analyzing your customer list
Increase the spend of individuals and develop customer loyalty by understanding their needs
Ensure prompt follow up with customers acquired through events and partnerships
Drive and conduct one-on-one appointments with clients wherever possible to develop relationships
Optimise every opportunity to grow the customer base and acquire new high value clients
Achieve monthly and yearly targets and KPIs
Maintain a self-driven awareness of fashion industry, brands/products, and cultural awareness for clients based across different regions
Identify customers’ shopping patterns and trends, provide feedback to your seniors and follow up with the relevant strategy
Work alongside the wider business to understand key trends and increase business acumen
Participate in Client Relations, marketing, and partnership events as required
The type of person we are looking for:
2+ years of experience in customer-facing roles, preferably in luxury fashion
Proven experience within a sales target driven environment, achieving personal sales goals
Excellent communication and inter-personal skills, with confidence to network and build genuine relationships with customers
Strong commercial awareness in luxury fashion
An eye for detail and good organisational skills is essential
Fluent in spoken and written English.
Fluency in Mandarin and Cantonese is preferrable
Proficient in MS office, including Word, Excel, PowerPoint and Outlook
Must have the confidence to contribute ideas to the working processes at NET-A-PORTER – even those outside your day-to-day remit
✨ Smart • Intelligent • Private • Secure
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Unlock Your Personal Shopper Potential: Insight & Career Growth Guide
Real-time Personal Shopper Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Personal Shopper in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 74 jobs in Hong Kong and 25 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Personal Shopper roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! YOOX NET-A-PORTER GROUP is currently hiring and seeking a Personal Shopper @NET A PORTER to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at YOOX NET-A-PORTER GROUP adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Personal Shopper @NET A PORTER Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Personal Shopper @NET A PORTER typically include Other Sales And Related Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Personal Shopper @NET A PORTER interview at YOOX NET-A-PORTER GROUP, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the YOOX NET-A-PORTER GROUP's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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